Healthcare BPO Services by Heartrate Healthcare (HRHC)
In today’s fast-growing healthcare industry, hospitals, clinics, and medical networks need reliable support systems to manage operations smoothly. Heartrate Healthcare (HRHC) provides world-class Healthcare BPO Services designed to simplify administrative tasks, improve patient satisfaction, and enhance overall efficiency for global healthcare organizations.
Our services follow strict compliance standards such as HIPAA, HL7, and international data privacy rules to ensure security and accuracy.
Why Healthcare BPO Services Matter
Healthcare providers deal with large volumes of clinical data, patient records, insurance forms, and billing requirements. Managing all of this internally often leads to high costs and operational delays. Healthcare BPO services solve this problem by offering:
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Faster and error-free processing
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Reduced operational costs
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Better patient communication and engagement
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Access to skilled medical support teams
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Accurate clinical and administrative workflows
By outsourcing these services to experts like HRHC, healthcare organizations can focus more on patient care and less on administrative pressure.
Our Healthcare BPO Service Offerings
HRHC provides end-to-end outsourcing solutions for hospitals, clinics, physicians, home-care agencies, medical billing companies, and insurance providers.
1. Medical Billing & Coding Services
Our certified billing and coding professionals ensure clean claims, accurate charge entry, and timely reimbursements.
What we offer:
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ICD-10, CPT, HCPCS coding
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Charge entry & payment posting
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Denial analysis & resolution
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AR (Accounts Receivable) follow-up
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Eligibility & benefits verification
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Claim audit & compliance checks
With HRHC, medical providers experience improved revenue cycle performance and reduced claim denials.
2. Claims Management & COB Support
Insurance claims management is one of the most time-consuming tasks. HRHC streamlines the complete process with accuracy and speed.
Our claims processing support includes:
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Claims submission & tracking
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Coordination of Benefits (COB) verification
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Claims adjustment & correction
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Payer communication
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Fraud detection & prevention
We ensure every claim is processed correctly the first time to reduce delays.
3. Patient Scheduling & Appointment Management
Smooth appointment handling directly affects patient satisfaction. HRHC provides round-the-clock scheduling support.
Services include:
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Appointment booking & reminders
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Follow-up coordination
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Calendar optimization for doctors
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Telehealth scheduling
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Patient confirmation calls and SMS
Our efficient system helps reduce no-shows and improves clinic workflow.
4. Medical Transcription & Documentation
Accurate documentation is critical in healthcare. HRHC offers professional medical transcription with high accuracy.
We provide:
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Doctor dictation transcription
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EMR/EHR data entry
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Clinical summary preparation
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Lab report transcription
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Radiology & operative note transcription
Our transcription team is trained in medical terminology and international documentation standards.
5. Healthcare Customer Support Services
Compassionate communication builds trust. HRHC delivers multilingual support for global healthcare customers.
Our support includes:
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Inbound & outbound patient calls
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Patient inquiry management
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Insurance support
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Pre-authorization assistance
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Pharmacy coordination
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Feedback & patient experience handling
We represent your healthcare brand with professionalism and empathy.
6. Revenue Cycle Management (RCM)
HRHC supports the full revenue cycle for healthcare organizations.
RCM services include:
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Patient registration
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Charge capture
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Claims submission
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Payment posting
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Denial handling
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Reporting & analytics
Our advanced RCM process helps maximize revenue and minimize financial leakage.
Why Choose HRHC for Healthcare BPO Services?
Experienced Healthcare Workforce
Our team includes certified medical billers, coders, claims specialists, transcriptionists, and support staff with global experience.
HIPAA & International Compliance
HRHC follows strict compliance, confidentiality, and data protection standards to maintain security and trust.
24/7 Support Available
We operate round-the-clock to support international healthcare providers and their patients.
Advanced Technology Integration
We integrate with all major EHR, EMR, and billing systems including Epic, eClinicalWorks, Athena, Kareo, and more.
Cost-Effective Outsourcing
Save up to 60% in operational costs with reliable healthcare processing teams.
Fast Turnaround Times
We guarantee timely, accurate, and high-quality service delivery.
Industries We Serve
HRHC provides Healthcare BPO solutions to:
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Hospitals & Multispecialty Clinics
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Physician Groups
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Insurance Companies
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Medical Billing Companies
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Diagnostic Labs
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Pharmacies
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Telemedicine Providers
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Home Healthcare Agencies
Our flexible service model fits both large and small healthcare organizations.
How HRHC Ensures Quality
Quality is the foundation of our services. We maintain:
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Multi-level quality checks
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Accuracy-focused workflows
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Skilled industry experts
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Secure data handling
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Continuous training
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Transparent reporting
Our goal is to provide reliable and consistent performance for all healthcare partners.
Partner with Heartrate Healthcare (HRHC)
Choosing HRHC as your Healthcare BPO partner ensures efficiency, accuracy, and growth. We help healthcare organizations save time, reduce costs, and enhance patient satisfaction.
Whether you need billing experts, claims support, patient scheduling, or complete RCM solutions—HRHC is your trusted partner for Healthcare BPO Services.
